Location

Universal Orlando Resort
Close to Universal Volcano Bay

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Universal Aventura Hotel

Location

Universal Orlando Resort
Close to Universal Volcano Bay

Explore Interactive Map

Reservations
(+1) 888 273-1311
Early Park Admission*
Valid theme park admission required. Selected attractions.
Transportation
Shuttle Bus and walking paths to Universal Studios Florida & Universal Islands of Adventure
Roof Top Bar and Grill

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Stay in Simplified Style

Experience a fresh, fun way to stay. A perfectly priced, affordable escape that fits your style—all within walking distance of Universal Volcano Bay. Aventura Hotel's sleek design with free-flowing, stylish spaces add a special current of energy to every visit. From the heights of the stunning rooftop bar to flavours of the market-style dining options to the refreshing splash of the pool and beyond, everything here is smart, modern, vibrant, relaxed and just plain cool—including the exclusive theme park benefits that come with being an Aventura Hotel guest.

Theme Park Benefits for Universal Aventura Hotel

Rooms & Suites at Universal Aventura Hotel

A family dining at the rooftop restaurant at Universal's Aventura Hotel.

Standard Rooms

Step into 314-square-feet of serene style in a Standard Room or 395-square-feet in a Deluxe Room. Both options include separate bath and vanity areas, a wealth of exceptional amenities, and the option to upgrade to a Skyline View for sweeping views from the highest floors of this sleek tower.

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Kids' Suite

This 575 square foot room sleeps 5 and features a special interior area for the kids that includes two twin beds. You can put the little ones to sleep securely while you enjoy a few hours of downtime in a separate area that offers a king bed and a sofa that converts into a deluxe, foam bed. Upgrade to a Skyline View for sweeping views from the highest floors of this sleek tower.

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Dining at Universal Aventura Hotel

Bar 17 Bistro

Sitting atop Universal Aventura Hotel, Bar 17 Bistro offers spectacular views and bold flavours. Take in expansive sights while enjoying a Korean-inspired menu along with some familiar favourites. Explore custom-crafted cocktails and mocktails—flavourful, balanced and beautifully unique.

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Urban Pantry

Featuring a variety of high-quality dining options, unique themes and visual experiences all in one spot. From familiar breakfast favourites to burgers, pizzas and custom wok bowls made fresh right before you, there's something for every palate. Open for breakfast, lunch and dinner.

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Three different types of mixed cocktails sit on a wooden bar at Universal's Aventura Hotel.

barVentura

The lobby bar is contemporary and inviting. This breezy and comfortable meeting space is the perfect before or after dinner hangout.

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Bar Sol

You might spend a whole day in the relaxing surroundings of the hotel's pool. And why not, when all your frozen drinks, cocktails, beer and wine are right here?

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Starbucks^®

Starbucks is the premier roaster and retailer of speciality coffee in the world. The Starbucks at Universal Aventura Hotel is in the heart of the hotel lobby and offers all your favourites and a few you may have never tried.

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Pools & Activities at Universal Aventura Hotel

Kids play at a splash pad at a Universal's Aventura Hotel.

Pool And Kids' Splash Zone

The pool, a splash zone for kids and a fire pit provide for plenty of chill time after a day in the parks. This is where you'll soak in the sun, cool off and tell tales of the day's adventures while planning the next.

Fitness Centre

Stay in your fit zone even on holiday. Hotel guests can enjoy the complimentary state-of-the-art fitness centre.

Universal Studios Store

You’ll find towels, tees, toys, toiletries and more at the Universal Studios Store conveniently located in the hotel lobby.

Universal Aventura Hotel Information & Policies

Check-In and Check-Out Times
Universal Aventura Hotel check-in is at 4 pm, and check-out is at 11 am.

You can check in by:

Visiting the front desk upon arrival.
Using the Universal Orlando Resort App for mobile check-in (available if you booked directly through Universal Orlando or Universal Parks & Resorts Vacations and linked your reservation to your Universal Account).

Note: We have a dedicated mobile check-in line at the front desk where you can pick up your room key cards.

You can check out by:

Using your in-room TV or in-room tablet.
Using the Chat Your Service feature.
Using the Universal Orlando Resort App for mobile check-out (available only if you linked your reservation to your Universal Account and completed mobile check-in).
Visiting the front desk.

Deposit Requirements
The credit card will be charged within five business days of the booking date and the deposit is equal to the first night's room rate plus tax. Full cancellation policies apply.

Please note, deposits are forfeited if you check out of the hotel prior to the check-out date.

Accepted Forms of Payment
The following major credit cards, as well as money orders and personal, certified and travel agency checks are accepted for deposits^*:

American Express^®
Diners Club International^®
Discover^®/NOVUS
Japanese Credit Bureau (JCB)
MasterCard^®
Visa®

Hotel Taxes
Universal Orlando's resort hotels will include applicable taxes to be collected each night of your stay, and they are included as a percentage of the room charge.
Florida State Sales Tax: 6.5%
Orange County Occupancy Tax: 6%
Total Tax: 12.5%

Cancellation Policy
Six days or more prior to stay: full refund
Zero to five days prior to stay: cancellation fee of one night's room rate, plus tax.
Please note, deposits are forfeited if you check out of the hotel prior to the check-out date.

Hotel Address And Phone Number

Universal Aventura Hotel
6725 Adventure Way
Orlando, FL 32819

Reservations
Room Reservations: (888) 273-1311
Phone: (407) 503-6000

Lost And Found
If you believe you lost an item at Universal Aventura Hotel, call the number listed below and ask for Lost And Found.
(+1) 407-503-6000
If you believe you have lost your item inside one of our theme parks, click the link(s) listed below.
Universal's Islands of Adventure: click here
Universal Studios Florida: click here
Universal's Volcano Bay: click here

Parking and Transport

Transportation
Prime Value Hotels offer complimentary shuttle bus transportation to the hub at Universal CityWalk for access to Universal Studios Florida and Universal Islands of Adventure theme parks. Universal Volcano Bay is accessible from the Prime Value Hotels via a dedicated walking path only. Walking paths also connect the Prime Value Hotels to Universal CityWalk, Universal Studios Florida, Universal Islands of Adventure and the other Universal hotels.

Airport Transport
Universal's SuperStar Shuttle provides dedicated welcome service and transport between Orlando International Airport and our spectacular Universal Orlando Resort Hotels (fees apply). Guests may enquire about booking this service by calling (+1) 800-823-4733 prior to their arrival at Orlando International Airport.

Rental Car Service
The Avis desk is located in the hotel lobby and is open seven days a week from 8 am – 6 pm. To make a reservation ^††, call (407) 503-6156.

Overnight Guest Parking
Self parking, $30* plus tax per night, per vehicle.
Rates are subject to change without notice.

Day Guest Parking
Self Parking: $53*
Under 30 minutes: Complimentary
30 minutes or more: $53^* plus tax per day, per vehicle

^*Rates are subject to change without notice.

Guests With Disabilities

All resort hotels at Universal Orlando are compliant with ADA (Americans with Disabilities Act) guidelines in specially equipped guest rooms, and restaurants are wheelchair accessible.

Sight And Hearing Impaired Features:

Hearing Impaired Kits (that include a TDD relay service) are available from the front desk for use in any guest room.

Mobility Scooter Rentals:

For guests who need to rent a mobility scooter during their stay, we have four preferred vendors allowed to deliver equipment on hotel property.
The preferred vendors are listed below. Please be aware that no other companies are allowed to deliver mobility scooters on hotel property.

Hotel Services

Complimentary cribs are available upon request.

Extra Person Charge

An additional charge of £24 per extra adult applies for more than 2 adult guests per room.

Laundry includes a credit and coin-operated washer and dryers.

Enjoy complimentary^*** Wi-Fi in each room and most common areas of the hotel, or upgrade to Premium Plus^^^ Wi-Fi for optimal entertainment and business needs.

Guests can receive post/packages throughout their stay. If you intend to receive post/packages during your stay, please make sure that you include the resort's postal address, along with your name and arrival day for your reservation.

Please note that a £6 per package handling fee will apply to all packages that are received through the Luggage Service Desk.

For any group guest, the following pricing structure applies:

Envelopes	£18.00
Small Packages (0 – 25lbs)	£18.00
Medium Packages (26 – 50lbs)	£30.00
Large Packages (51 – 75lbs)	£48.00
Extra Large Packages (76 – 100lbs)	£66.00
Freight/Pallets (100 – 500lbs Plus)	£151.00

The hotel cannot accept food products or any other perishables that are posted to the resort.

Hotel Policies

For your safety and enjoyment of Universal Orlando Hotels, please note the following:

Guests are not permitted to have any type of explosive, weapon, item that can be used as a weapon or has the appearance of a weapon, illegal items or substances within Universal Orlando Hotels. This includes guest rooms and public areas within all resort hotels.

Click here to view all Universal Orlando Resort^™ policies & restrictions.

Age Requirements
You must be 21 years of age, and provide proper identification upon check-in, to book a room at any Universal Orlando Resort hotel. There must be at least one person in the reserved room who is 21 years of age or older.

Modifying Your Reservation
Reservation name changes are not allowed and, if necessary, the reservation will need to be cancelled and resubmitted. Changes to reservation are subject to availability and rates applicable at the time. To retrieve your reservation, click here.

Special Rate Code Requirements
Guests booking under special rate codes, including Florida Resident, Annual Passholder, Military and Travel Advisor rates must present valid corresponding identification at check-in. Without identification, rates will be updated to reflect prevailing flexible rates. The flexible rate is the lowest published non-discounted double occupancy room rate, before tax, offered on a given night.

Room Reservation Limit
Room reservation limit of 8 rooms per guest for the same arrival date and/or departure date. If more rooms are needed, please contact our Group Sales Department on (+1) 407-224-8497.

Pet Policy
Universal Aventura Hotel does not allow pets but if you want to bring your furry friend, Loews Portofino Bay Hotel, Hard Rock Hotel^®, Loews Sapphire Falls Resort and Loews Royal Pacific Resort all allow pets for a fee of $150^†††.

Smoking Policy
All of our resort hotels are 100% smoke free. Our non-smoking policy applies to all areas of the hotels, with the exception of designated outdoor smoking areas. The cleaning fee for smoking in guest rooms is $250.

Severe Weather Cancellation Policy
While an incredible holiday awaits at Universal Orlando Resort, unfortunately we can't make guarantees about the weather, but your travel plans can still be stress-free. In the event that a hurricane or tropical storm warning is issued by the National Hurricane Center or a state of emergency is declared for the Orlando area or in your place of residence, within seven days of your arrival, you can contact our team in advance to reschedule or cancel your Universal Parks & Resorts Vacations Package, hotel room only accommodation and Universal Orlando theme park tickets booked directly with Universal Orlando, without any cancellation or change fees imposed. If you have purchased airline tickets as part of your Universal Parks and Resorts Vacations package, you may still be subject to cancellation and change fees assessed by those airlines.

If you have purchased Universal Orlando products and services through third-party suppliers, travel agents or tour operators please contact them directly for information regarding their cancellation or change policies and procedures. The policy does not apply to certain special events, dining experiences or group related bookings.

We want you to feel safe and will work with you directly to best accommodate your needs. If you have additional questions or need to change or cancel your travel plans, please contact a member of our Guest Contact Centre team by calling (877) 801-9720.

Extra Information

Travel Agents
Universal Orlando Resort has a variety of booking options for travel agents. For more information, visit our Universal Travel Agents website or call (800) 331-3134.

Meeting Planners And Groups
Universal Orlando Resort Meetings And Events offers meeting planners a multitude of exciting options. For more information, visit our Universal Orlando Resort Meetings And Events website or call (888) 331-9108.

Information and policies are subject to change without notice.