Refresh, Relax, Repeat—All Year.
This is your place to feel the love. Chill out, manage your Passholder account, shop exclusive UOAP merch, and cool off with refreshing Coca-Cola beverages. Stop in every time you visit.
Standard Hours: 11 am–4 pm.
Location: Toon Lagoon at Universal Islands of Adventure
Must provide valid Annual or Seasonal Pass and photo ID for entry. Limited capacity. Seasonal and Power Pass blockout dates apply. Beverages available for purchase.
Your Go-To Spot for Passholdery Stuff
Access Concierge Services—Because You’re Fancy
Stop in and meet with a super-helpful UOAP expert to:
Stop in and meet with a super-helpful UOAP expert to:
- Answer all your UOAP-related questions
- Manage your account
- Renew your Pass
- Upgrade your Pass
- Make FlexPay payments
- Purchase UOAP-discounted tickets
Cool You Can Collect
You're Going To Look Good
They'll see you coming. And that's the point. When you're rockin' the latest merch, your fam can spot you from far away. Available in the UOAP lounge. Premier and Preferred Passholder merchandise discounts apply.
They'll see you coming. And that's the point. When you're rockin' the latest merch, your fam can spot you from far away. Available in the UOAP lounge. Premier and Preferred Passholder merchandise discounts apply.
Stay Connected
Follow us on our social pages to stay up to date on all the cool things happening within the UOAP Family.
The Official Passholder Facebook Page
Our dedicated Facebook page is the place to go for your UOAP news. Check it out for important updates, insider tips and all things Passholder.
More Passholder Fun on Instagram
You'll find more than the latest UOAP news on our official Instagram page. We also post some seriously fun (and sometimes silly) Passholder content.
From the Blog
- A Guide for Brand New Universal Orlando Resort PassholdersYou’ve joined the family! Welcome. Now learn how to make the most of your Pass in this great guide outlining all that’s in store for you as a UOAP.
- You Gotta Get the AppThe Official Universal Orlando App is your friend on the go and a musthave for Passholders. Order ahead from select restaurants, make contactless purchases, find ride wait times and more.
- A Blog Just for PassholdersWhether you’re a newbie or a seasoned pro, the Passholder Blog is an excellent resource packed with insights, info and all kinds of awesomeness.
- Discover UniversalIf you love Universal Orlando (and you obviously do) you need to be a part of Discover Universal, filled with excellent info, itineraries, podcasts and original videos.
