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Universal Orlando® Resort

Food Allergies Or Intolerances? No Problem.


At Universal Orlando® Resort, we know it can be a challenge to dine out when you or someone you’re with has food allergies and/or intolerances.

That’s why we offer a number of dining locations throughout Universal’s Islands of Adventure®, Universal Studios Florida®, Universal CityWalk® and our three on-site hotels where our chefs and culinary staff can accommodate your dietary needs.

Vice President, Executive Chef Steve Jayson, CEC
Steve_Jayson

Chef Steve Jayson has been the Universal Executive Chef for 20+ years. He is an award-winning chef who, since high school, has known his calling was in the culinary field. Among his awards are the 2000 American Culinary Federation National Chef of the Year and in 2006 he was inducted into the Orlando Dining Hall of Fame. Universal’s success in offering a variety of high quality dining experiences does not come without a talented and dedicated staff. Our resort’s park and restaurant chefs have at least fifteen years of experience in the culinary field.

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How To Plan Ahead

Research Dining Options Before You Arrive

As you’re making plans to visit Universal Orlando® Resort, browse through the online menus for our theme park restaurants. Acquainting yourself with the available options ahead of time can give you a head start later. If you have any further questions after viewing the menus, you can call 407-224-3463 and speak to a Guests Services Team Member.

Check With Restaurants Once You’re Here
If you aren’t able to research dining options ahead of time, don’t worry. You can ask to speak to a chef or manager at any restaurant within Universal Orlando® Resort, or at any of our on-site hotels once you’re here. Let them know which guest in your party has a food allergy or intolerance, and what the allergy/intolerance is. Our culinary staff will make every effort to prevent that allergen from coming in contact with any part of that guest’s meal.

It should be noted, however, that Universal Orlando does not have separate food preparation facilities in which to prepare allergen-free foods. There is occasionally the chance that allergens may have been introduced to one or more ingredients before they reached the kitchens at Universal Orlando—and, on other rare occasions—even inadvertently as the food was being prepared.

Bring Your Own Food
You’re also welcome to bring your own food with you if you prefer. Simply notify a Security Team Member performing the security bag check at the front gate that you or a member of your party has a food allergy/intolerance. Please do not bring glass, and items should be contained in a soft-sided cooler.

Universal Orlando guests staying at one of our on-site hotels may keep their food refrigerated in their hotel room. During check-in, ask the Front Desk Clerk for a refrigerator to be placed in your room. Note: there will be a fee of $15 per day for use of the refrigerator. Your hotel can give you details. The hotel is unable to accept or hold food in its kitchen on behalf of the guest.

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How To Make Dining Reservations

 Many of our popular dining locations book up very quickly—especially during holidays and special events. Universal Orlando accepts reservations up to 180 days in advance to help you plan ahead. So reserve now and then relax once you arrive.

To make dining reservations online, visit www.opentable.com. Click on "Florida," then "Orlando Area." Look for the tab near the top that says "By Restaurant Name" and enter the name of the Universal Orlando restaurant name you want (ex: Mythos at Universal’s Islands of Adventure, or Margaritaville at Universal Orlando CityWalk). During the reservation process, there will be an opportunity to list any food allergies or intolerances in the Special Instructions window.

If you’d rather make dining reservations over the phone, call 407-224-3463 for dining locations within Universal’s Islands of Adventure®, Universal Studios Florida® or Universal CityWalk®. To make dining reservations at one of our on-site hotels, please call 407-503-DINE.

While speaking with the dining reservation Team Member, let them know about any food allergies or intolerances you or any member of your party would like addressed. Universal Orlando guests under 18 must have their parent or guardian’s permission to call.

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Additional Info

If you have venue-specific questions or questions that have not been answered here, you can e-mail FoodServiceCUF@universalorlando.com for dining locations within Universal’s Islands of Adventure®, Universal Studios Florida® or Universal CityWalk®. Please allow 48 hours for a response. To make dining reservations at one of our on-site hotels, please visit the concierge desks located in the lobby of each hotel or visit www.opentable.com to make reservations at any of our participating restaurants.