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Hours & Information
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    Guest Services and other helpful information
 
Universal Orlando® Resort



Contact information, phone numbers, addresses and other helpful information.

Theme Parks & CityWalk Parking Garage Address
6000 Universal Boulevard
Orlando, Florida 32819

Please insert this Geocode into your GPS navigation system for directions to our parking garage.
Latitude: 28.47399
Longitude: -81.46228


For Directions Click Here
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Guest Services

For inquires regarding Universal Orlando Resort, please contact Guest Services:

Business Address
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

QuestionBlueMC

We make every effort to respond to emails within 24 to 48 hours; however, due to the high volume of emails we receive each day, please allow several days for a response to your email.

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See below for Hotel Address & Phone Numbers

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Call Us

General Information
Main Number: 407-363-8000

Guest Services
Main Number: 407-224-4233

Need Help Buying Tickets?
Call 407-224-7840

Dining Reservations
Guest Services Coordinators are available seven days a week, between the hours of 8:30 AM and 7:00 PM EST, to assist you with any questions, comments, or concerns you might have. Please feel free to email us using the form below.

We make every effort to respond to emails within 24 to 48 hours; however, due to the high volume of emails we receive each day, please allow several days for a response to your email. If you require an immediate response, please call us at (407) 224-4233.

To make a dining reservation for our Character Breakfast, please click Email Us, then select Food & Dining as the message subject, followed by Character Dining, and fill out the fields accordingly.

Vacation Packages
Main Number: 877-801-9720
Deaf or Hard of Hearing TDD: 800-447-0672

Onsite Hotel Reservations
Main Number: 888-273-1311
Meeting Attendees/Individual Call-in for Group Blocks: 866-360-7395

Merchandise Questions?
Call 1-888-762-0820

Lost and Found
Call 407-224-4233, choose option 2

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General Addresses

If you have an inquiry regarding our theme parks or services please contact Guest Services.

Universal Orlando Resort Corporate offices, theme parks and hotels are located at the following addresses:

Corporate Offices
Universal Orlando® Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Theme Parks & CityWalk Parking Garage Address
6000 Universal Boulevard
Orlando, FL 32819
Universal Orlando's Resort hotels are located at the following addresses:
Loews Portofino
Bay Hotel

5601 Universal Blvd
Orlando, FL 32819
Phone: 407-503-1000
Fax: 407-503-1010
Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
Loews Royal
Pacific Resort

6300 Hollywood Way
Orlando, FL 32819
Phone: 407-503-3000
Fax: 407-503-3010

Or click here to learn more about other Universal Theme Parks!

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Production Information

You can find out what is in production at the Universal Studios Florida® Production Group website. You can also visit the Studio Audience Center located to the right of the main entrance turnstiles to Universal Studios Florida, or call 407-363-8400 and select option 5 when prompted.