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Purchasing Universal Orlando Resort Gift Cards
Where can I purchase gift cards?
Universal Orlando Resort Gift Cards can be purchased at participating retail, dining, hotel, guest service and other locations throughout Universal Orlando Resort, and online at www.universalorlando.com/giftcards.

What forms of payment are accepted for gift cards?
Universal Orlando Resort Gift Cards may be purchased at Universal Orlando Resort with cash, credit cards or travelers' checks and online with credit cards.

In what amounts can I purchase gift cards?
Universal Orlando Resort Gift Cards are available for purchase at Universal Orlando Resort in $5 increments up to $500, and online in certain select denominations.

Are gift cards reloadable? How can I reload or add value to a gift card?
Yes, Universal Orlando Resort Gift Cards may be reloaded in $5 increments up to $500 at all locations throughout Universal Orlando Resort where Universal Orlando Resort Gift Cards are sold. Universal Orlando Resort Gifts Cards are not reloadable online or over the telephone.

Can I purchase electronic gift cards?
No, electronic Universal Orlando Resort Gift Cards are not available at this time.
Delivery of Universal Orlando Resort Gift Cards Purchased Online
Where can I have a gift card shipped?
Universal Orlando Resort Gift Cards purchased online can be shipped domestically via the United States Postal Service or Federal Express to any valid street address.

Can the shipping of gift cards be expedited?
Universal Orlando Resort Gift Cards purchased online may be shipped on an expedited basis via Federal Express for an additional fee.

Can I ship a gift card to someone else?
No, Universal Orlando Resort Gift Cards purchased online must be shipped to the address tied to the credit card used for the purchase.

Can I send a personal message or a photo to the recipient of a gift card?
Personal messages and photos are not available at this time.
Using Universal Orlando Resort Gift Cards
Where can I use a gift card? What can I purchase with a gift card?
Universal Orlando Resort Gift Cards may be used to purchase select goods and services at participating retail, dining, hotel and other locations throughout Universal Orlando Resort.

Can I purchase theme park tickets with a gift card?
Yes, Universal Orlando Resort Gift Cards may be used to purchase theme park tickets at the front gate of both Universal Studios Florida and Universal’s Islands of Adventure.

Can I use a gift card for a stay at one of the on-site hotels?
Yes, Universal Orlando Resort Gift Cards may be applied toward room nights and other goods and services at any of the three on-site hotels at Universal Orlando Resort.

Can I purchase Blue Man Group show tickets with a gift card?
Yes, Universal Orlando Resort Gift Cards may be used to purchase Blue Man Group show tickets either at the box office or by calling 407-BLUEMAN.

Can I use Universal Orlando Resort Gift Cards to shop online?
No, Universal Orlando Resort Gift Cards are not redeemable online at this time.

Can I use a Universal gift card to purchase additional Universal gift cards?
No, Universal Orlando Resort Gift Cards cannot be used as payment to purchase other Universal Orlando Resort Gift Cards.

Can I redeem a gift card for cash?
No, Universal Orlando Resort Gift Cards cannot be redeemed for cash.

Can I return a gift card and get a refund?
No, Universal Orlando Resort Gift Cards are not refundable.

Can I return a product I purchased with a gift card?
Products purchased with Universal Orlando Resort Gift Cards are subject to the return policies of the locations where the products were purchased.
General Questions
Do the gift cards expire?
No, Universal Orlando Resort Gift Cards do not expire.

Are there any service or dormancy fees associated with the gift cards?
No, there are no service or dormancy fees associated with Universal Orlando Resort Gift Cards.

How can I check the balance on my gift card?
Universal Orlando Resort Gift Card balances may be checked at any physical location where Universal Orlando Resort Gift Cards are sold or by calling the Universal Orlando Resort Gift Cards information line at 1-888-322-1565. Balances are not available online at this time.

Can I keep my gift card after I have used it?
Absolutely. Universal Orlando Resort Gift Cards can be reloaded or kept as souvenirs.

What happens if I lose my gift card or it gets stolen or destroyed?
Universal Orlando Resort Gift Cards cannot be replaced if lost, stolen or destroyed. Please safeguard your Universal Orlando Resort Gift Card like cash.

Who can I contact if I have a question about my gift card?
The Universal Orlando Resort Gift Cards information line at 1-888-322-1565 is open from 7:30 am to 10:00 pm, Monday through Saturday, and 7:30 am to 9:00 pm Sunday, Eastern Time.

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