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Universal Orlando® Resort
Contact information, phone numbers, addresses and other helpful information.
Guest Services

For inquires regarding Universal Orlando Resort, please contact Guest Services:

Business Address
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

Theme Parks & CityWalk
Parking Garage Address

6000 Universal Boulevard
Orlando, Florida 32819

Use this address for GPS systems & Internet Maps

For Directions Click Here

See below for Hotel Address & Phone Numbers

QuestionBlueMC

Call Us

General Information
Main Number: 407-363-8000

Guest Services
Main Number: 407-224-4233, choose option 2

Need Help Buying Tickets?
Call 407-224-7840

Dining Reservations
Universal's Islands of Adventure® Theme Park
Character Breakfast and General Reservations: 407-224-4012
Universal Studios Florida® Theme Park
General Reservations: 407-224-3613

Vacation Packages
Main Number: 877-801-9720
Deaf or Hard of Hearing TDD: 800-447-0672

Onsite Hotel Reservations
Main Number: 888-273-1311
Meeting Attendees/Individual Call-in for Group Blocks: 866-360-7395

Lost and Found
Universal Studios Florida: 407-224-4244
Islands of Adventure: 407-224-4245

General Addresses

If you have an inquiry regarding our theme parks or services please contact Guest Services.

Universal Orlando Resort Corporate offices, theme parks and hotels are located at the following addresses:

Corporate Offices
Universal Orlando® Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610
Theme Parks
6000 Universal Boulevard
Orlando, FL 32819
Universal Orlando's Resort hotels are located at the following addresses:
Loews Portofino
Bay Hotel

5601 Universal Blvd
Orlando, FL 32819
Phone: 407-503-1000
Fax: 407-503-1010
Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)
Loews Royal
Pacific Resort

6300 Hollywood Way
Orlando, FL 32819
Phone: 407-503-3000
Fax: 407-503-3010

Or click here to learn more about other Universal Theme Parks!

Production Information

You can find out what is in production at the Universal Studios Florida® Production Group website. You can also visit the Studio Audience Center located to the right of the main entrance turnstiles to Universal Studios Florida, or call 407-363-8400 and select option 5 when prompted.