Guest Services at Universal Orlando

Hours & Information

Monthly Theme Park Hours
Check for opening and closing times

Theme Park Hours
Theme Park Hours

Monthly Theme Park Hours
Theme Park Hours

Height Requirements
Find the height requirements for all attractions

Height Requirements
Find the height requirements for all of the attractions at both Universal Studios Florida^® and Universal's Islands of Adventure^®.

Height Requirements
At each attraction location, signs are posted to indicate specific height requirements and warnings for certain medical conditions. Listed below are all the attractions at both Universal Studios Florida^® and Universal's Islands of Adventure^® that have a height requirement. If a show or attraction is not listed, then that show or attraction does not have a height restriction.

NOTE: Children under 48" (1.22 meters) must be accompanied by an adult at all times and on all attractions.

Directions
Need directions to our Resort?

Driving Directions
Need directions to our Resort?

Directions

Use this address for GPS systems and Internet maps.

Parking Garage Address
6000 Universal Boulevard
Orlando, FL 32819

Parking Information
Parking garage address and other parking details

Parking Information
Parking garage address and other parking details

Parking Information

Parking Garage Address
6000 Universal Boulevard
Orlando, FL 32819

Contact Us
Guest Services and other helpful information

Guest Services
Guest Services and other helpful information

Contact Us
Contact information, phone numbers, addresses and other helpful information.

Travel Planning
Information for Traveling with Kids

Traveling with Kids
Information for Traveling with Kids

Travel Planning
Traveling with Small Kids

If you've never been to Universal Orlando Resort® before — and especially if you've never been to Orlando — you may have dozens of questions about your upcoming trip. Just as no two families are the same, no two vacation experiences are the same, but we’ve prepared some general suggestions to help your family prepare for your visit.

Accessibility Information
Services for our guests with special needs.

Accessiblity Information
Services for our guests with special needs.

Accessibility Information
For a list of all attractions and their specific requirements and accommodations, please consult Universal Orlando's Rider's Guide for Rider Safety and Guests with Disabilities.

The following is a listing of available information for any guests who may have special needs. The information below covers the following areas:

Services for Guests who are Deaf or Hard of Hearing
Services for Guests using Wheelchairs
Service Animals
Guests with Prosthetic Limbs
Guests using Oxygen Tanks

Park Map

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Guest Services

Universal Orlando^® Resort

Contact information, phone numbers, addresses and other helpful information.

Guest Services

For inquires regarding Universal Orlando Resort, please contact Guest Services:

Business Address
Universal Orlando Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

Theme Parks & CityWalk
Parking Garage Address
6000 Universal Boulevard
Orlando, Florida 32819

Use this address for GPS systems & Internet Maps

For Directions Click Here

See below for Hotel Address & Phone Numbers

Call Us

General Information
Main Number: 407-363-8000

Guest Services
Main Number: 407-224-4233, choose option 2

Need Help Buying Tickets?
Call 407-224-7840

Dining Reservations
Universal's Islands of Adventure^® Theme Park
Character Breakfast and General Reservations: 407-224-4012
Universal Studios Florida^® Theme Park
General Reservations: 407-224-3613

Vacation Packages
Main Number: 877-801-9720
Deaf or Hard of Hearing TDD: 800-447-0672

Onsite Hotel Reservations
Main Number: 888-273-1311
Meeting Attendees/Individual Call-in for Group Blocks: 866-360-7395

Lost and Found
Universal Studios Florida: 407-224-4244
Islands of Adventure: 407-224-4245

General Addresses

If you have an inquiry regarding our theme parks or services please contact Guest Services.

Universal Orlando Resort Corporate offices, theme parks and hotels are located at the following addresses:

Corporate Offices
Universal Orlando^® Resort
1000 Universal Studios Plaza
Orlando, Florida 32819-7610

Theme Parks
6000 Universal Boulevard
Orlando, FL 32819

Universal Orlando's Resort hotels are located at the following addresses:

Loews Portofino
Bay Hotel
5601 Universal Blvd
Orlando, FL 32819
Phone: 407-503-1000
Fax: 407-503-1010

Hard Rock Hotel
5800 Universal Blvd.
Orlando, FL 32819
Phone: 407-503-ROCK (2000)
Fax: 407-503-ROLL (2010)

Loews Royal
Pacific Resort
6300 Hollywood Way
Orlando, FL 32819
Phone: 407-503-3000
Fax: 407-503-3010

Or click here to learn more about other Universal Theme Parks!

Production Information

You can find out what is in production at the Universal Studios Florida^® Production Group website. You can also visit the Studio Audience Center located to the right of the main entrance turnstiles to Universal Studios Florida, or call 407-363-8400 and select option 5 when prompted.

Universal's Islands of Adventure	Universal Studios Florida	CityWalk	Loews Royal Pacific Resort	Loews Portofino Bay Hotel	Hard Rock Hotel
The Incredible Hulk Coaster® Doctor Doom's Fearfall® The Cat In The Hat™ Dudley Do-Right's Ripsaw Falls® Dueling Dragons® The Eighth Voyage of Sindbad® Stunt Show Jurassic Park River Adventure® Jurassic Park Discovery Center® Popeye & Bluto's Bilge-Rat Barges® The Amazing Adventures of Spider-Man® Storm Force Accelatron® Pteranodon Flyers® Poseidon's Fury® The High in the Sky Seuss Trolley Train Ride!™ One Fish, Two Fish, Red Fish, Blue Fish™ The Mystic Fountain Me Ship, The OliveSM If I Ran The Zoo™ Caro-Seuss-el™ Oh! The Stories You'll Hear! Meet Spider-Man and the Marvel Super Heroes! Mythos Restaurant® Confisco Grille & Backwater Bar Marvel Super Hero Island® Dining Seuss Landing™ Dining Shopping at Universal's Islands of Adventure®	Fievel's Playland® A Day in the Park with Barney™ Curious George Goes To TownSM Woody Woodpecker's Nuthouse Coaster® Lucy - A TributeSM Beetlejuice's Graveyard Revue™ Universal Orlando's Horror Make-Up Show The Blues Brothers® Show TWISTER...Ride It Out® Fear Factor Live Animal Actors On Location!SM Disaster!SM- A Major Motion Picture Ride...Starring YOU JAWS® Jimmy Neutron's Nicktoon Blast™ E.T. Adventure® Revenge of the Mummy® Shrek 4-D™ Hollywood Rip Ride RockitSM MEN IN BLACK™ Alien Attack™ The Simpsons Ride™ Terminator 2®: 3-D	NBA City Bob Marley - A Tribute to FreedomSM The Bubba Gump Shrimp Co.™ Restaurant & Market Emeril's Restaurant Orlando™ Hard Rock Cafe® Orlando Jimmy Buffett's® Margaritaville® Latin Quarter™ NASCAR® Sports Grille PastamoréSM Ristorante & Market Pat O'Brien's® Red Coconut Club® the grooveSM Blue Man Group AMC Universal Cineplex 20	Wantilan Luau Emeril's Tchoup Chop Pools	Pools Mandara Spa® Bice Ristorante Mama Della's Ristorante Trattoria del Porto®	Pool The Kitchen The Palm Velvet Bar

Guest Services

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