We offer regularly-scheduled, interpreted performances at many of our in-park shows. Please consult your guide map upon arrival so that you can plan your day accordingly. As a regular service to all of our park guests, selected "live action" shows offer interpreted show times every day year-round. The show schedule is subject to change each week, so interpreted shows are printed on the Park Guide (map) available as soon as you enter each of our parks. You will see the icon for "interpret" next to the show times that will be interpreted. For more information, you can contact The Sign Language Services Department at 407-224-4150 (Voice) or email them at ASLInterpretingServices@universalorlando.com.

In addition to interpreting services, closed captioning and assistive listening devices, guidebooks for guests with disabilities, and attraction scripts are available at Guest Services in each theme park. TTY telephones are available throughout the parks, and are indicated in the Rider's Guide for Rider Safety and Guests With Disabilities. For guests who are deaf or hard of hearing, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout both theme parks and the CityWalk entertainment complex.




For your enjoyment and convenience, Universal Orlando's shopping and dining facilities are wheelchair accessible. Also, our outdoor stage shows have areas reserved for guests with disabilities. These areas are clearly marked with the International Symbol of Accessibility.

In addition, all the queues are accessible to guests using wheelchairs (with the exception of Pteranodon Flyers^® at Universal's Islands of Adventure). There are specific boarding requirements and accommodations for those using wheelchairs at each attraction. In all cases, if you are capable of transferring to the ride vehicle's seating (either by yourself or with the assistance of another person in your party), you may transfer.

Additionally, certain attractions are capable of allowing guests to remain in their standard wheelchair throughout. For a list of all attractions and their specific requirements and accommodations, please consult Universal Orlando's Rider's Guide for Rider Safety and Guests with Disabilities.

NOTE: We apologize, but due to their dramatic motion, none of the ride vehicles at Universal Orlando will accommodate Electric Convenience Vehicles (ECV's) or electric wheelchairs. At those rides which can accommodate standard wheelchairs, guests may transfer from their ECV or electric wheelchair into a standard wheelchair, which can be provided at each location.





Service Animals are welcome in all of our restaurant and merchandise locations, attraction queues, and most other locations throughout Universal Orlando. Additionally, there are specific entry/boarding requirements for each attraction to assist the owner in making an informed decision about their animal's safe admission. Please consult the listing for each ride and attraction in the Rider's Guide for Rider Safety and Guests with Disabilities for more information.





Any guest with prosthetic arms or hands will be required to satisfactorily secure the limb and grasp the ride restraint. If you have any questions, please ask a ride attendant or visit Guest Services.

Guests must remove prosthetic limbs before riding Dueling Dragons or Pteranodon Flyers to prevent hazards or loss due to ride forces.

Guests should either secure or remove prosthetic limbs before riding the following attractions to prevent hazards or loss due to ride forces:

Revenge of the Mummy^®Woody Woodpecker's Nuthouse Coaster^®
Incredible Hulk Coaster^®
Jurassic Park River Adventure^®
Dudley Do-Right's Ripsaw Falls^®
Popeye & Bluto's Bilge-Rat Barges^®
Doctor Doom's Fearfall^®





Due to the dramatic movement of the ride vehicles and the nature of certain special effects at Universal Orlando^®, oxygen tanks are not permitted, except at the following locations:

Universal Studios Florida^®

Shrek 4-D™
Terminator 2^® : 3-D
Animal Actors On Location!™
A Day in the Park with Barney™
Curious George Goes to Town^SM
Fievel's Playland^® (except the waterslide)
Jimmy Neutron's NickToon Blast™ (stationary seating)

Universal's Islands of Adventure^®

The Eighth Voyage of Sindbad^®
Camp Jurassic^® (except Pteranodon Flyers^®)