At Universal Studios Florida^®, a First Aid Station is located at Family Services, located near the Studio Audience Center. The main Health Services station is located on Canal Street between the New York Street Set and the San Francisco Street Set, right across from Beetlejuice's Graveyard Revue™.

At Universal's Islands of Adventure^®, First Aid is located inside the Guest Services Lobby, just to the right of the main entrance turnstiles. The main Health Services station is in Sindbad's Village within The Lost Continent^®. Look for the Red Cross across from Oasis Coolers.




These areas are available at each attraction, at each park, to allow parents to take turns watching their child while the other rides. For further information or instructions, please ask a ride attendant upon arrival to the theme park.




Restroom facilities are located throughout both of the theme parks and the CityWalk entertainment complex. All restrooms have wheelchair-accessible facilities and offer diaper-changing areas in both the men's and women's restrooms in the theme parks.

A companion restroom is available at Family Services at Universal Studios Florida. At Universal's Islands of Adventure, a companion restroom is available at both First Aid locations.




Nursing facilities and a companion restroom are available at Family Services, located to the left of the Vacation Services area in Universal Studios Florida and at First Aid in Universal's Islands of Adventure. Diaper-changing facilities are available at all restrooms.




Telephones are conveniently located throughout the theme parks near the restrooms and next to the main entrance and exit turnstiles. At Universal CityWalk, you can find telephones next to the Guest Services window and near the main public restrooms.

For guests who are deaf or hard of hearing, Telecommunication Devices for the Deaf (TDDs) are located at the Guest Services Office and Health Services. Pay telephones with amplification devices are located throughout each of the parks and Universal CityWalk.




For the convenience of our guests, we provide a daytime kennel at our Parking Facility.
The fee is $15.00 per pet*

Premier Passholders receive 50% off for first pet on day of visit, and full price for any additional pets (subject to availability). Guests should bring food and plan to visit their pet at least once during the day.
Please call (407) 224-9509 for further details.

*Prices are subject to change.

No native or exotic species are allowed in the kennels. Prior to boarding, all Guests are required to show records of vaccination, (for dogs, Rabies, D.H.P.P. and Bordetella: for Cats; Rabies, Panieukopena, Rhinotracheitus and Calcirus).





Guests may purchase U.S. postage stamps from a stamp machine and deposit mail for the U.S. Postal Service in the locker area near the exit restrooms at Universal Studios Florida. At Islands of Adventure a stamp machine can be found in the Island's of Adventure Trading Company gift shop.